Handling Complaints Through Email
If you’re running a business and need to handle customer complaints via email, always keep in mind that every correspondence coming from you is a direct reflection of your business. Handle it well and you can make your company look good. Do it badly and you’ll end up hurting your company’s image.
Want to do it [...]
Writing Fiction: A Structured Approach
Both fiction and non-fiction writing present their own share of difficulties. However, fiction has long played to be my most prominent sticking point, with the simplest stories requiring days (sometimes weeks) for me to work through.
From The Seat Of My Pants
Writing fiction from the seat of my pants, the way some writers seem to do, [...]
The Case For Using Standalone Grammar Checkers Over Microsoft Word
Microsoft Word, the popular word processing software that we all probably use, comes with its own grammar checker. In fact, it’s one of the things people always point out when I inform them that I use a standalone grammar software. While I’ve known about Word’s grammar checker for a while now (I even used it [...]
Good Writing: The Bare Minimum
Want to write good copy that is clear and reads well? Here’s the bare minimum of what you need to infuse into your writing. It won’t turn you into a veritable bastion of the craft but I’ll wager that your readers will appreciate the ease with which they can understand whatever it is you’re attempting [...]
Global English: Writing For A World Audience
When you’re writing for an international audience, your English will need to go beyond the typical bounds of grammar and correctness. You’ll need to compose your material in such a manner that optimizes it not only for the English speakers, but those who consider it as a second language.
Some call it Global English, a form [...]
The Importance Of Proofreading
It’s a plain fact that the first time you write anything, it will be laden with mistakes. As talented and as skilled a writer as you may deem yourself, you can’t escape the fact that humans err. If you want your copy to look it’s best, you’re going to have to undertake the arduous task [...]
Developing Your Paragraphs
When crafting your copy, it is important to develop paragraphs that both read well and impart information clearly. While you can always throw around fact after fact in your sentences, paragraphs that do the job best are usually developed with a pattern in mind.
The following three techniques are some of the easiest and most common [...]
Always Refer To Companies In Singular Form
When I started writing professionally, I always treated companies as a plural noun. I never even gave it much thought. Since companies are made up of a group of people, I assumed I was referring to every single one of those individuals whenever I wrote.
Looking back at those pieces that actually made it to print, [...]
Using Online Grammar Checkers
With the ready availability of the web, it isn’t uncommon for people to take advantage of online services in place of desktop applications. In fact, since they have their browsers open most times, they usually prefer it. For me, however, the distraction-free working conditions of a no-internet access PC, has always been preferable.
For writing help, [...]
Expressive Versus Communicative Writing
What style are you most comfortable writing at? Some people are just naturals at expressive writing, churning out personal and informal words that communicate to readers like a friend sharing a thought that’s floating around their mind. Others, on the other hand, may write better using communicative writing, where the focus is in imparting knowledge [...]
